We have Comcast as our internet service provider. Our one year promotion with them just lapsed, and they raised it from $29.99 to $57.95. Miel decided she wasn’t having it and called up Comcast. She of course got the run around from the first billing person and headed straight for the big guns of disconnection. This is where you have all the power. When they know you are willing to cancel service based on some discrepancy in the billing, they’ll do what they can to keep you. This is where they are willing to give you better terms all around, whether it be a credit card or service provider.
Miel talked her down to another year at the current promotional rate of $34.95. That’s a savings of $276 over the next year in less than five minutes of negotiations. Better us than Comcast.
Miel’s Score: 1
Comcast’s Score: 0
DINKS (Dual Income No Kids) Finance is a blog discussing personal finance for couples. While by no means financial experts, we own a variety of assets including real estate and stocks. We've both been up to our eyeballs in debt and have made tons of financial mistakes. However, we've both successfully retired that debt and we both do learn from our failings. We hope that our voice in this blog can help others in achieving their goals!
